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EuroBetCasino
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Do I need to download any software?
No. EurobetCasino uses the latest flash technology to run the games through your web browser. However you can also download our Club Casino, which can be found on our games homepage.
What is Flash?
Flash is a software in that expands the capabilities of your web browser, bringing multi-media animations, sounds, and fun into your browser.
What happens if I forget my username or password?
If you do, simply contact our Customer Services team. They will be able to remind you of your username or reset your password you have confirmed your Personal Details with us. If we have issued you with a new password please ensure you go through and update it as soon as possible to protect the confidentiality of your account.
Can I register more than one account?
Only one account is permitted per customer for security reasons.
How do I deposit funds?
To deposit funds you must be logged in. From the home page of the website select ?Deposit? inside the ?Account Options? menu. From the Cashier within a game click on ?Deposit? at the top of the page and then follow the onscreen instructions for your deposit method.
How does my Deposit appear on my card statement?
The deposits appear as ?Eurobet UK LTD? on your statements.
How can I view my Account History?
Click on ?My Account? within any of the games to access your account profile.
How do I get my Monthly Bonus?
For the monthly bonus please enter the monthly code into the bonus box of the Cashier while making a transfer into the Casino. The monthly code can be found on the Casino homepage.
How do I know which code to use?
Each of the currency options will have a different code. Just match your account currency with that months code.
I entered the code, but where is my bonus?
Once you have entered the code and successfully made your transfer into the Casino then you will find your bonus pending in your account. Once you have reached the necessary requirement for the bonus, it will release automatically into your account.
Is there a delay in the bonus being released into my account after I complete the wager requirement?
During busy periods there can be a small delay in the bonus being credited, however this is always done within 48 hours of the necessary requirement being completed.
I've never played online before. Where do I begin?
We have a Help section that gives plenty of information about how to play the games.
Can I try out your games without playing for money?
Absolutely. Just select the play for fun option on the Casino homepage.
How do I play for Real?
Just log into your account and select the game that you wish to play. You will then be taken to that table.
If my connection fails for whatever reason am I kicked out the game?
If a connection is lost our database stores where the last game ended, so that when you log in again and go back to the table you were playing at you can continue your game. Eurobet will never take your money in the case of a lost connection.
How do I know I am not being cheated?
All of our software has been third party audited to confirm that the game is fair and true. All hands are dealt by a certified random number generator using the Lagged Fibonacci method, which has been independently audited. Eurobet welcomes any of its players to have our software audited for fairness by any reputable third party if they desire.
How old do I have to be to play?
To play you must be 18 years or older. |
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